Frequently Asked Questions

What is a Condition Report?

A condition report is a report that is compiled at the commencement of a tenancy prior to your tenant moving into the property. This report provides detail on the condition of the property at the commencement of the tenancy and is used when the tenant vacates to ensure that the property is left in the same condition.

An inspection and condition report is compiled as soon as possible after the end of a tenancy and when the tenant has returned their keys. The Property Condition Report is then used thru ought the tenancy duration and each item is checked off to make certain that the property is in the same condition as when the tenant took possession.

It is at this Inspection that any items that need to be rectified by the outgoing tenant are identified.

What is a Routine Inspection?

Routine inspections are conducted after a tenant takes possession of the property and are conducted every six months. These inspections are essential to ensure that your property is being maintained to an acceptable standard and to identify any maintenance that may be required. We provide you with a report after each inspection and should it be necessary, a member of the Lock Bulmer Property Management Team will contact you to discuss any items of concern noted on the report.

What happens when a tenant stops paying rent?

When a tenant falls behind in their rental payments they are issued with a notice of breach advising them that they are behind and directing them to rectify the breach. If this is not done within the stipulated time period then a termination notice is issued requiring that they vacate the premises.

How do tenants pay their rent?

Tenants have several options to pay their rent, leaving no excuse for late payments – By cheque, Internet Banking through their chosen financial institution – Direct debit from their nominated bank account; we will supply the tenant with our account details to arrange an automatic transfer or simply come in and pay in person.

When does the rent money get paid into my account?

At the end of every month all monies held, unless instructed otherwise, is paid to you by way of direct debit to your nominated bank account. A statement is issued at the same time outlining the debits and credits for that month ensuring you are fully aware of all transactions.